Get Help

Homeless? Call the Homeless Information Line, 434-207-2328.

Facing eviction or loss of housing but not yet on the streets? Call based on your current residence:

For additional community resources, check out the latest Street Sheet (January 2024: English PDF; Spanish PDF from 2023), updated quarterly by our student partners at UVA.

Are You Homeless? We Can Help.

Our 2023-2024 congregate shelters will host up to 50 adults each night during the coldest months of the year, from October 21, 2023 – April 12, 2024.

We have one site for men and one site for women, and we welcome non-binary folx where they feel most safe and comfortable.

Street to Shelter

1. Check the Calendar

Current season:

Oct 21, 2023-Apr 12, 2024

5:30pm-7:00am

2. Review Options

Our shelter is a “last resort” when you have no other place to go.

  • Can you stay safely with family or friends?
  • Can you stay at the Salvation Army?
  • Do you have resources in another community?

3. Get Shelter

Current sites listed below. Please be our guest, arrive 5:30pm-7pm, but do not wait for us earlier than 5pm.

We do not require photo ID, breathalyzer, drug tests, or background check.

Service animals only.


Our current men’s site (Feb 17-Mar 1) is:

Wesley Memorial United Methodist Church, 1901 Thomson Rd (22903)

Sunday evening transportation only, at 5:15pm from The Haven, 112 W Market St.

Phone: 434-465-1392

Our current women’s site (Feb 17-Mar 1) is:

St Mark Lutheran Church, 100 Alderman Blvd (22903)

Sunday evening transportation only, at 5:15pm from The Haven, 112 W Market St.

Phone: 434-465-7521

Have questions? Call us after 5pm. You can also get more information from the Homeless Information Line, Community Resource Line, and other human services providers and healthcare workers throughout the greater Charlottesville region.

Outside of Charlottesville? Find Help Where You Are!

PACEM serves our neighbors local to the City of Charlottesville and counties of Albemarle, Fluvanna, Louisa, Nelson, and Greene. If you’re not our local neighbor, here’s where to find help:

  • Waynesboro/Augusta: WARM (winter shelter November-March, and other programs)
  • Staunton: Valley Mission (programmatic/year-round shelter)
  • Culpeper/Orange/Madison: CHASS (year-round shelter), Culpeper Winter Heat Shelter
  • Harrisonburg/Rockingham: Open Doors (winter shelter November-March, and other programs)
  • Lynchburg/Amherst/Appomattox/Bedford/Campbell: CHIA (homeless hotline)

Shelter to Home

PACEM can help you move back into the community and out of our shelters. A Case Manager/Advocate will work with you, meeting with you one-on-one at least every 14 days. Our goal is to help you along the path from Street to Home. With our help, a total of 50 individuals moved into a stable home during the 2019-2020 shelter season. These homes include private, market rate rental apartments, moving back in with family and friends, public housing, nursing homes, and assisted living. In addition to those who found stable housing, we helped guests get into  a more structured shelter with work and/or sobriety requirements and guided guests as they reconnected with their family support network.

Other Help Available

Region Ten CSB
434-972-1800
mental health, addiction services
The Haven at First and Market
434-973-1234
day resource center
Virginia Supportive Housing
434-227-4251
low-income housing
Central Virginia Health Services
434-227-5624
healthcare services
On Our Own
434-979-2440
peer support, recovery services
Virginia Employment Commission
434-282-2594
income development
Home to Hope
434-970-3601
re-entry peer support
Jefferson Area Board on Aging
434-817-5222
senior services
The Women’s Initiative
434-872-0047
women’s mental health services