Get Help

Homeless? Call the Homeless Information Line, 434-207-2328.

Facing eviction or loss of housing but not yet on the streets? Call based on your current residence:

For additional community resources, check out the latest Street Sheet (August 2023: English PDF, Spanish PDF), updated quarterly by our student partners at UVA.

Are You Homeless? We Can Help.

Our 2023-2024 congregate shelters will host up to 50 adults each night during the coldest months of the year. We will re-open in late October 2023.

Street to Shelter

1. Check the Calendar

PACEM’s congregate shelters are open during the coldest months. Current season:

November 14, 2022-March 24, 2023

2. Review Options

Our shelter is a “last resort” when you have no other place to go.

  • Can you stay safely with family or friends?
  • Can you stay at the Salvation Army?
  • Do you have resources in another community?

3. Screen for Services

Leave a voicemail with the Homeless Information Line, 434-207-2328.

An operator will call you back within 48 hours to review the current options for you here in greater Charlottesville.

Shelter to Home

PACEM can help you move back into the community and out of our shelters. A Case Manager/Advocate will work with you, meeting with you one-on-one at least every 14 days. Our goal is to help you along the path from Street to Home. With our help, a total of 50 individuals moved into a stable home during the 2019-2020 shelter season. These homes include private, market rate rental apartments, moving back in with family and friends, public housing, nursing homes, and assisted living. In addition to those who found stable housing, we helped guests get into  a more structured shelter with work and/or sobriety requirements and guided guests as they reconnected with their family support network.

Other Help Available

Region Ten CSB
mental health, addiction services
The Haven at First and Market
day resource center
Virginia Supportive Housing
low-income housing
Central Virginia Health Services
healthcare services
On Our Own
peer support, recovery services
Virginia Employment Commission
income development
Home to Hope
re-entry peer support
Jefferson Area Board on Aging
senior services
The Women’s Initiative
women’s mental health services