Our Team

PACEM’s year-round team provides ongoing connections for clients and partners. Our overnight shelter is open during the fall, winter, and spring, but our team works diligently all year to provide connection to our community.

Cynthia Moore serves as our Director of Operations.

Kathryn Crosby serves as our Program Director.

Heather Kellams is a Case Manager at PACEM, who specializes in working with our female guests. She brings extensive experience in housing-focused case management serving vulnerable members of the Charlottesville community. Heather strongly believes that every neighbor has the right to live their lives with dignity, respect, safety, compassion and self-determination, and that safe and stable housing provides the foundation to do so.

Rydell Payne joined PACEM recently as a Case Manager. He has years of experience in the field, and brings professionalism and integrity to our clients.

Tonya Tyler provides part time case management services to some of our women in the shelter and supports our cold weather shelter during shelter season. She is great at connecting with people and helping clients get the services they need to lead them out of homelessness. 

Lyan Figueroa is PACEM’s Administrative Assistant. She supports PACEM’s team and manages the office’s needs. Lyan joined the team in August 2027 because they believe in PACEM’s mission to ensure everyone in our community has safe, affordable housing.